Experienced operational leadership, without another full-time COO.
A part-time executive inside your organization, with defined authority and accountability.
When to consider a Fractional COO
The business needs executive operating capacity now.
A leadership seat is open.
A COO or senior operations leader has left, and the company needs experienced leadership while deciding whether another full-time hire is right.
The owner is carrying too much operational responsibility.
Too many decisions, problems, and cross-department issues keep returning to the owner.
Growth has changed what the business requires.
The systems, roles, and ways of working that fit an earlier stage no longer fit its current size or direction.
Departments are working hard, but not together.
Leaders focus on their own areas without enough coordination, shared visibility, or accountability.
Important priorities are not becoming results.
Plans are discussed and decisions are made, but follow-through stays inconsistent.
A significant transition is coming.
Expansion, restructuring, succession, acquisition, or preparing for a future sale.
An advisor helps leadership determine what should happen. A Fractional COO steps inside the organization with the authority and accountability to help make it happen.
What I lead and own
One executive role connecting priorities, people, and execution.
The mandate varies by organization. The role is built to strengthen operational leadership across the business, not one function in isolation.
Translate the company's direction into clear, coordinated priorities, plans, and measures.
Clarify responsibilities, decision rights, and ownership across the leadership team.
Improve the processes, information, and operating rhythms leadership needs to run the business well.
Coordinate leaders and teams, address obstacles, and stay accountable for moving priorities forward.
Strengthen the team's ability to lead through change, manage risk, and sustain progress.
Right-sized executive leadership inside your organization.
Establish the executive mandate
We define the most important operational priorities, expected outcomes, scope of authority, decision rights, time commitment, and how progress will be measured.
Lead within the organization
I work directly with the owner, leadership team, and employees to coordinate operations, strengthen ownership, facilitate decisions, and drive execution across departments.
Review, realign, and strengthen
We monitor progress, address obstacles, and adjust priorities as conditions change, while building the systems and leadership capacity the company needs over time.
Establishing the mandate comes first. Leading, reviewing, and realigning continue for as long as we work together. The time commitment is tailored to the mandate and the outcomes the business needs.
Why Roxanne and SCALE
Strategic perspective with operational accountability.
More than 20 years working with business owners through risk advisory, operational leadership, and business strategy.
Read more about RoxanneUnderstanding Fractional COO Leadership.
More questionsA part-time executive who works inside an organization with defined responsibility and authority for operational leadership. Unlike an outside advisor, a Fractional COO helps lead the people, priorities, systems, and execution required to produce results.
In an advisory partnership I provide perspective and decision support while the owner and leadership team retain operational ownership. As a Fractional COO I step in as a part-time executive, lead across departments, and take responsibility for defined operational outcomes.
Defined at the start. The owner and I agree on the mandate, decision rights, areas of responsibility, expected outcomes, and how the role works with the existing leadership team.
When the role consistently demands full-time capacity and the company is ready for the cost and commitment of a permanent executive. Fractional leadership can help a company prepare for that transition.
Let's determine whether Fractional COO Leadership is the right fit.
A complimentary 30-minute conversation about what operational leadership your business needs.
Schedule a Complimentary ConversationNo pressure, no predetermined path.
Where the team actually meets